Education:

University of Florida

• Bachelor of Science in Business Administration
• Major: Computer Information Sciences
  
  

  CRG GLOBAL, INC.
  Datatelligence Online
  Ormond Beach, Florida
  June 2004 - Present

Director of Data Management / Service Bureau Manager

• Head of the online sister company of CRG Global, Inc.
• Manage a group of 17 employees that are apart of the developmental programming, online panel, data tabulations, statistics, and survey programming departments
• Compile client proposals (domestic and international) and process billing for Datatelligence Online
• Developed and organized the quality assurance procedures within the company
• Represent the company in many nationwide industry conferences
• Produce written reports to present to clients based on results in the data
• Coordinator of outsourcing overflow work with overseas companies such as India and Bulgaria
• Accounted for $2.8 million in revenue for 2010
• IBM SPSS Certifications: Intermediate Quantum Skills, Quanvert for Windows, SPSS for Windows (Beginners/Intermediate), Advanced Statistical Analysis, Advanced Techniques: ANOVA
• Programs used: ConfirmIt, SPSS 19.0 for Windows, SPSS Quantum, SPSS Quanvert, MI Pro

WIRTHLIN WORLDWIDE
Reston, Virginia
August 2001 - June 2004

Data Processing Specialist - Data Processing Department

• Write table specifications in SPSS Quantum, some C scripts, to generate cross-tabs and edit statements to manipulate data for each study based on project specifications received from Project Directors
• Communicate with CATI Manager, Phone Centers, Project Controllers, Coding Manager, Data Entry Project Controller, and Data Entry Supervisor in order to validate questionnaire programming and to clean data
• Developed and maintained team intranet website
• Worked in a UNIX environment
• Programs used: SPSS Quantum, SPSS Quanvert, SPSS, Microsoft Office Suite, Adobe Photoshop CS2, Macromedia Dreamweaver
  
  

  HARRIS INTERACTIVE
  Rochester, New York
  November 2000 - May 2001

CAI / CATI Statistical Programmer - Research Information Systems

• Programmed web and phone market research surveys in SurveyCraft
• Compiled daily counts, verbatim files, and marginal for consumer service managers using a statistical program (SPSS) and Microsoft Excel
• Worked in a UNIX environment

IRWIN RESEARCH
Gainesville, Florida
May 2000 - September 2000

CATI Computer Programmer - Data Services

• Programmed marketing research surveys in CFMC Survent
• Composed daily reports by compiling and analyzing data from marketing research surveys

Community Involvement

• Daytona Beach Young Professionals Group
• University of Florida Summer Soccer Camp Staff (2000 - 2002)
• Robert E. Lee High School Varsity Soccer Coach (2001 - 2004)
• Pensacola’s Identified Leaders of Tomorrow (P.I.L.O.T.) Alumni