JEFFREY FIESTA
249 Bayberry Lakes Boulevard; Daytona Beach, Florida 32174
Email Address:  jeff@itsfiestatime.com; Website: http://www.ItsFiestaTime.com
Cell Phone:  (571) 263 – 1182


Education:
University of Florida; Gainesville, Florida (August 1996 - May 2000)
Bachelor of Science in Business Administration 
Majoring in Computer Information Sciences; 
-Grade Point Average: 3.4 (Major) / 4.0 
-Dean's List

Experience:
CRG Global, Inc. /Datatelligence Online; Ormond Beach, Florida 
(June 2004-Present)
Director of Data Management/Service Bureau Manager/Data Tabulations Manager 
-Manage a group of 17 employees that are apart of program development, statistics, data tabulations, online panel, and survey programming departments
-Coordinated outsourcing of overflow work with overseas companies in India.
-Compiled client bids (domestic and international) and processed billing for Service Bureau
-In charge of scheduling daily priorities for 5 departments
-Developed and organized the Omnibus procedures within the company
-Represent company at the various market research chapter conventions (ARF, CASRO, MRA).
-Received official SPSS Training Certifications: Intermediate Quantum Skills, Quanvert for Windows, SPSS for Windows (Beginners), SPSS for Windows (Intermediate), Advanced Statistical Analysis, Advanced Techniques: ANOVA 
-Write table specifications in SPSS Quantum to generate cross-tabs & edit statements to manipulate data based on project specifications received from Project Staff.
-Communicate with Web/CATI Programmers, Project Staff, and Data Processing Manager in order to validate questionnaire programming and to clean data
-Produce written reports to present to clients based on results in the data
-Produce SPSS Quanvert and SPSS data files for clients.
-Programs used: Vovici, ConfirmIt, SPSS 17.0 for Windows, SPSS Quantum, SPSS Quanvert, Microsoft Office Suite, MI Pro 
 
Wirthlin Worldwide; Reston, Virginia (August 2001 - June 2004)
Data Processing Specialist - Data Processing Department
-Write table specifications in SPSS Quantum, some C scripts, to generate cross-tabs and edit statements to manipulate data for each study based on project specifications received from Project Directors.
-Communicate with CATI Manager, Phone Centers, Project Controllers, Coding Manager, Data Entry Project Controller, and Data Entry Supervisor in order to validate questionnaire programming and to clean data
-Generate accurate and timely deliverables. 
-Developed and maintained team intranet website
-Worked in a UNIX vi text editing environment
-Programs used: SPSS Quantum, SPSS Quanvert, SPSS, Microsoft Office Suite, Adobe Photoshop 6.0, Macromedia Dreamweaver
-Contact/Reference: Amanda Novak (Supervisor) or Chris Hansen (Director)

Harris Interactive; Rochester, New York (November 2000 - May 2001)
CAI/CATI Statistical Programmer - Research Information Systems
-Programmed web and phone market research surveys in SurveyCraft
-Compiled daily counts, verbatim files, and marginal for consumer service managers using a statistical program (SPSS) and Microsoft Excel.
-Worked in a UNIX vi text editing environment.
-Contact/Reference: Jennifer Lund (Supervisor)

Irwin Research Services; Gainesville, Florida (May 2000 - September 2000)
CATI Computer Programmer - Data Services
-Programmed marketing research surveys in CFMC survent.
-Composed daily reports by compiling and analyzing data from marketing research surveys
-Worked on a MPE platform on a HP3000
-Contact/Reference: Scott Irwin (Owner)
References:

	The finest in professional and personal references are available upon request.